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Refund & Return Policy
At Veda Elegance, we are committed to providing high quality products and a great shopping experience. Please review our policy carefully before placing an order.
Final Sale Policy
All items are considered final sale due to hygiene, product handling, and limited inventory.
We do not offer refunds or returns for:
- Incorrect sizing or fit
- Change of mind or personal preference
- Slight color differences due to lighting or screen settings
30 Day Fit Guarantee
Doesn’t fit? No problem.
We offer exchanges or store credit within 30 days of delivery for sizing issues.
- Refunds are not offered for sizing or fit related concerns
- No return is required in most cases
- Our team will help you find the best solution
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- Provide clear photo or video evidence
- Item must be unworn and unused
Claims submitted after 48 hours may not be accepted.
Resolution Policy
If your claim is approved, we may offer:
- Replacement item (preferred)
- Store credit
- Refund (issued in select cases only)
All resolutions are reviewed and approved by our support team.
Refund Processing
Approved refunds are processed within 3–5 business days.
Depending on your bank, it may take additional time to appear.
Important Notes
- Measurements may vary by 1–3 cm
- Color may vary slightly depending on lighting/screens
These are considered normal and not defects.
Contact Us
Email: VedaElegance@gmail.com
Response Time: 12–24 hours